ANA LARIOS

Montreal, Canada · (438) 773-7718 · ana.larioslm@gmail.com

Passionate about continuous learning and professional growth. With experience in quality engineering, customer service, and project management, my journey reflects a constant commitment to learning and growth. Now focused on programming, I am ready to merge my previous experience with my passion for innovation and problem-solving in the technology field.

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Experience

Account Executive

Visque

• Identify new product opportunities with prospective customers
• Grow the company portfolio by onboarding new customers
• Maintain existing customer relationships
• Adapt to diverse sales processes and documentation to align with customer systems and requirements
• Administer inventory logistics and create packing lists and Advanced Shipping Notices (ASNs) for customers, ensuring accurate and timely shipments
• Maintain records of payment processing and documentation
• Manage export documentation, ensuring compliance with international regulations for efficient cross-border transactions
• Collaborate with the Quality Assurance team to ensure product quality and customer satisfaction

August 2023 - Present

Quality Apperance Coordinator

Mabe Leiser

• Coordinated the Quality Appearance department
• Implemented FMEA in the appearance process
• Managed customer service based on appearance defects
• Implemented control plans for new projects
• Audited quality appearance of new projects
• Evaluated current products to maintain quality standards
• Approved appearance of new products
• Conducted strategic evaluations of quality appearance attributes compared to benchmark brands

April 2019 - February 2021

Customer Quality Engineer

Mabe Leiser

• Developed quality projects based on Service Call Rate
• Resolved major failures using 8D tools
• Analyzed top failures based on Service Call Rate trends
• Improved quality in Canada's warehouses
• Communicated report solutions and Service Call Rate improvements to key clients
• Approved quality at the project implementation committee

April 2018 - December 2021

Quality Management System Specialist

Mabe Leiser

• Coordinated the Quality Management System
• Implemented ISO 9001 (Certified March 2017)
• Coordinated Quality System Certifications (ISO 9001, NOM 003, and more)
• Developed and performed quality audits
• Optimized processes for efficiency in error corrections
• Approved and administered Technical Documentation

March 2016 - March 2018

Education

La Salle College Montreal

AEC
Information Technology Programmer-Analyst
May 2023 - December 2024 (Expected)

TecMilenio University

Bachelor of Engineering
Industrial And Systems Engineer
May 2018 - Jun 2021

De las Americas Puebla University

Bachelor of Business Administration
Business Administration
July 2010 - December 2015

Technical Skills

Frontend Development

HTML5
CSS3
JavaScript
React
WordPress

Backend Development

Java
Python
C#
.NET

Databases

MySQL
Oracle SQL
MongoDB
Firebase

Development Tools

GitHub
Postman
XAMPP
Windows Server

Portfolio

Interests

Functional Training & CrossFit

I had the opportunity to be a Functional Training coach certified by The International Hybrid Training Systems Association. This experience helped me with team management, motivation, and personalized service. Currently, I practice CrossFit, a sport I enjoy because it keeps me fit and allows me to connect with people who are passionate about fitness.

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Basketball

Basketball has been my favorite sport since I was 12. In 2008, I was selected for the Mexican national team in the under-16 category during the Central American and Caribbean Games, where we won 3rd place. This experience also helped me receive a scholarship at UDLAP.

Cooking

I love cooking, especially Mexican food. I enjoy preparing traditional dishes and experimenting with new recipes. I find cooking to be a relaxing, creative activity that allows me to share my culture with others.

Awards & Certifications

  • Microsoft Office Suite - Microsoft Certification
  • Project Management Diploma - Tecnologico de Monterrey University
  • Certified in Total Quality - TecMilenio University
  • Certified in Lean Six Sigma Green Belt - SixSigma Institute
  • Leader Auditor ISO 9001 - MDC Institute


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